Mercury Insurance

Mercury Insurance is an insurance company focused on car and homeowners insurance based in Los Angeles California. Mercury offers coverage across states that include California, New York, Florida, Texas and sells through independent brokers/agents (like Coverage Cat).

April 18, 2024

By: Gabriel Botelho

Insurance Types

Auto, Homeowners, Condo, Renters, Umbrella, Commercial


  1. Introduction to Mercury Insurance
  2. What Kinds of Insurance Does Mercury Insurance Offer?
  3. Does Mercury Insurance Sell Auto Insurance?
  4. Does Mercury Insurance Sell Homeowners Insurance?
  5. How Does Mercury Insurance Work?
  6. Pros and Cons of Mercury Insurance
  7. Get Customer Support Or File A Claim For Mercury Insurance
  8. Frequently Asked Questions

Introduction to Mercury Insurance

Mercury Insurance is an insurance company focused on car and homeowners insurance based out of sunny Los Angeles, California and founded in 1961. Mercury offers coverage across states that include California, New York, Florida, Texas and sells mostly through independent brokers/agents (like Coverage Cat).

What Kinds of Insurance Does Mercury Insurance Offer?

Mercury Insurance's focus is auto and homeowners insurance. They also offer umbrella, renters, condo, landlord, and small business policies to buyers.

Does Mercury Insurance Sell Auto Insurance?

Yes, auto insurance is Mercury's main line of business. Since they are subject to the same regulatory environment as other insurance products there's not a ton of underlying product differentiation other than price.

Does Mercury Insurance Sell Homeowners Insurance?

Yes, Mercury sells homeowners insurance. Homeowners policies are fairly regulated in terms of the standard coverage offered. If you feel you need any special coverage for your home ask your agent to help.

Policies by Mercury protect homes with standard coverage: (A) structure, (B) other structures, (C) your things, (D) the home is unavailable, (E) risk to visitors, and (F) medical payments to visitors.

Does Mercury Insurance Sell Liability Insurance?

Yes, Mercury does sell umbrella insurance to consumers. At this time for Mercury Insurance, there are no easily accessible links to purchase umbrella insurance online and you must have a Mercury car policy to be eligible.

If you'd rather get a number of quotes and comparisons, you can purchase Umbrella insurance via this portal on the subject.

How Does Mercury Insurance Work?

Mercury sells through a large agent workforce that is regionally distributed and makes a large number of sales on the phone.

Propspective buyers can find an agent via their locator tool, get an auto quote via their intake form or a home quote here. You can also buy Mercury Insurance via Coverage Cat and compare it with other options on the market.

Pros and Cons of Mercury Insurance

Cons

  • Higher than average complaint index as reported to the NAIC.
  • Often requires a call or relationship with an agent.

Get Customer Support For Or File A Claim With Mercury Insurance

If you're searching for phone support, Mercury offers one phone line at 800-956-3728.

For auto claims if you can file online then there is an online portal here. There is a claims hotline available at 800-503-3724 that services all property lines.

The number for Mercury Insurance roadside assistance and glass claims is 800-503-3724. If you need to contact your Mercury Insurance claims rep you can find them via this search tool. If you are a current or new Coverage Cat user we are always happy to help assist with your claim process in any way that we can.

For homeowners claim they recommend policyholders read this guide on home safety before making a claim.

Frequently Asked Questions 

Should I Buy Mercury Insurance?

The decision that Mercury Insurance is right for you depends on your needs and risk preferences. Make sure you're eligible and live in one of the states where Mercury is active California, Texas, New York, or Florida, or another one, then use Coverage Cat to evaluate your insurance needs.

Is Mercury Insurance a Real Insurance Company?

Yes, Mercury Insurance is a publicly traded insurance company in the United States that trades at the New York Stock Exchange with the ticker MCY. It has 'A' ratings from both Fitch and A.M. Best. For more in-depth financing information, readers can find their investor documentation here.

How Does Mercury Insurance Make Money?

Mercury Insurance earns money by collecting premiums paid for the insurance policies they offer. Broadly, the company gathers these premiums to pay out claims and invests some of them to contribute to its bottom line.

Is Using Mercury Insurance Worth It?

Mercury Insurance is a good match for buyers in their target states who want low-cost customer insurance with a not-horrible customer service rap. The only way to know for sure whether their coverage right for you is to compare your auto, home, and umbrella insurance quote with Coverage Cat. We hunt for the best possible offers, Mercury included, and make it easy to buy your best possible policy.

Reviewed By

A headshot of Max Cho, a licensed insurance broker and the founder and CEO of Coverage Cat

Max Cho Licensed Insurance Agent

I’m Max, the founder and CEO of Coverage Cat. Insurance has been a big part of my life since I lost my two front teeth in an accident and had to advocate for myself to get them replaced. Previously, I worked at Google, Microsoft, and at Two Sigma.

Licensed NPN 20377411 | Agency NPN 20397593

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