Pros
Cons
I had never heard of Kin Insurance until I began looking for coverage for my new home in Florida. I searched for companies that wrote policies on older manufactured homes in Florida, of which there are very few. I was contacted by Jordan who helped me navigate the needs for my policy. He was very helpful and provided all of the information that I needed. I compared the coverage and costs to other companies and found that Kin Insurance had the best rate of all of them. I can't speak of claims process (I haven't had to make one), but all of the customer service personnel that I have had contact with have been prompt, courteous and helpful. I highly recommend this company.
I was dropped by my former homeowners insurance and was having a hard time finding a company that was insuring in my county in Florida. I called Kin and expected to be told they are not insuring in my county. To my surprise, they not only insure in my county, but listened to my needs and wrote my policy with what coverage I needed. This cut my premium down considerably. Thank you Kin Insurance for your consideration and professionalism.
The process of getting an insurance quote was incredibly quick and easy. Sarah the person who assisted me was clearly knowledgeable and asked good questions to help make sure I got the coverage I needed. My one dislike was the fact the quote I was given originally changed and went up several thousand dollars from when I initiated the quote to 10 days later when I finalized the purchase. That significant adjustment seemed sketchy and made me question moving forward. The real test for Kin will come when I need to use their product for a claim.
Set up was easy rate was a little high but still manageable I would have gave them a 5 star but they cancelled me didn't tell me why my insurance relapsed, after several phone calls the rep told me they cancelled because I had trees touching home, which I corrected in 1 day, mold on siding which was actually moss corrected in 1 day and a hot tub with no water which was an inflatable I simply removed - could have avoided a cancel by giving me a call or email to correct these issue. was very disappointed since the process from there was great.
Everything went great right up till I signed the application and went to pay at which time the price jumped up. I had already canceled my previous homeowners policy and was stuck with the deception yall created. I was the CEO of a Texas corporation for 27 1/2 years and in my opinion this is not an honest way of doing business.