--- title: "Homeowners of America Insurance Company Review [Updated 2026]" description: "Homeowners of America Insurance Company specializes in property insurance, offering homeowners, dwelling fire, and condo coverage across more than 20 states." canonical: "https://www.coveragecat.com/reviews/homeowners-of-america-insurance-company-review" last-updated: "2026-08-13" --- # Homeowners of America Insurance Company Review [Updated 2026] Homeowners of America Insurance Company (HOAIC) operates as a property insurance carrier that has expanded from its Texas roots to serve homeowners across more than 20 states. Founded in November 2005 in Delaware [(CB Insights, "Homeowners of America Company Profile", 2026)](https://www.cbinsights.com/company/homeowners-of-america-insurance-company) and officially starting business in March 2006 [(Better Business Bureau, "Homeowners of America Insurance Co. BBB Business Profile", 2026)](https://www.bbb.org/us/tx/irving/profile/homeowners-insurance/homeowners-of-america-insurance-co-0875-90251346), the company established its headquarters in Irving, Texas. Porch Group Inc. completed its $100 million acquisition of Homeowners of America on April 6, 2021 [(Insurance Journal, "Porch Group to Acquire Texas MGA/Insurer, Homeowners of America", 2021)](https://www.insurancejournal.com/news/southcentral/2021/03/08/603837.htm). In January 2025, Porch Group completed formation of Porch Insurance Reciprocal Exchange and the corresponding sale of Homeowners of America Insurance Company for approximately $105 million, minus $58 million in existing obligations [(U.S. Securities and Exchange Commission, "Porch Group 8-K Filing - HOAIC Sale", 2025)](https://www.sec.gov/Archives/edgar/data/1784535/000178453525000003/prch-20250101.htm). Following the sale, HOAIC became a wholly owned subsidiary of the Reciprocal, though Porch Group continues to manage and operate the entity pursuant to an Attorney-In-Fact Agreement [(Business Wire, "Porch Group Completes Formation of Porch Insurance Reciprocal Exchange", 2025)](https://www.businesswire.com/news/home/20250107440222/en/Porch-Group-Completes-Formation-of-Porch-Insurance-Reciprocal-Exchange-and-Corresponding-Sale-of-Homeowners-of-America-Insurance-Company). The company provides [homeowners insurance](https://www.coveragecat.com/insurance-types/homeowners-insurance), dwelling fire coverage, and condo insurance to property owners throughout its service area. HOAIC offers homeowners, dwelling fire and extended coverage, as well as tenant and condominium owner's policies to both residential customers and real estate investors. The company positions itself as an alternative to larger national carriers, with a focus on residential property coverage. Products are sold to the public through independent insurance agents, supported by a highly automated web-based system [(LinkedIn, "Homeowners of America Insurance Company", 2026)](https://www.linkedin.com/company/hoaic). ## What Types of Insurance Does Homeowners of America Offer? Homeowners of America sells mainly homeowners insurance, though it also offers condo and landlord policies. The company does not provide [auto insurance](https://www.coveragecat.com/insurance-types/car-insurance) or [umbrella insurance](https://www.coveragecat.com/insurance-types/umbrella-insurance). ### Available Insurance Products | Insurance Type | Availability | |---------------|--------------| | Homeowners Insurance | 21+ states | | Dwelling Fire Insurance | Select states | | Condo Insurance | Select states | | Flood Insurance | Select states (via partnership) | | Auto Insurance | Not offered | | Umbrella Insurance | Not offered | Homeowners of America homeowners insurance is available in the following 21 states: Alabama, Arizona, Delaware, Georgia, Illinois, Indiana, Iowa, Missouri, Montana, Nebraska, Nevada, New Mexico, North Carolina, Oregon, Oklahoma, South Carolina, South Dakota, Texas, Utah, Virginia, and Wyoming. Homeowners of America Insurance Company offers flood insurance in Texas through Wright Flood Service, an industry-leading flood insurance provider that offers private flood insurance policies with higher limits of up to $1 million in dwelling coverages compared to the NFIP's $250,000 structure limit [(PR Newswire, "Texas' Flood Insurance Marketplace Expands with Wright's Launch", 2020)](https://www.prnewswire.com/news-releases/texas-flood-insurance-marketplace-expands-with-wrights-launch-of-exclusive-admitted-product-301192262.html). ## Does Homeowners of America Offer Homeowners Insurance? Yes, Homeowners of America Insurance Company provides standard homeowners insurance policies across its multi-state service area. Homeowners of America home insurance policies include basic coverages: Dwelling coverage pays to rebuild or repair the structure of your home. Other structures coverage pays to rebuild or repair additional structures on your property. Personal property coverage covers the costs of repairing or replacing your personal belongings [(Homeowners of America Insurance Company, "An A-rated Home Insurance Company", 2024)](https://hoaic.com/about-us/). When it comes to coverage options, Homeowners of America offers a good selection for the middle-market homes they target. Customers can choose from up to 11 coverage add-ons, including unique coverages like mortgage extra expense protection, pet coverage, and inland flood protection [(Coverage Cat, "Homeowners of America Insurance Company Review", 2026)](https://www.coveragecat.com/reviews/homeowners-of-america-insurance-company-review). Homeowners of America home insurance is available through independent agents. You cannot purchase coverage directly through the HOAIC website's quote tools; instead, you must contact a licensed agent who represents HOAIC. ## Does Homeowners of America Offer Dwelling Fire Insurance? HOAIC offers insurance designed specifically to safeguard against the risks that a landlord might face. Whether you own multiple rental properties or need to sublet your home for a while, a landlord policy (also known as "dwelling fire" insurance) allows you to rent your investment property with confidence. Dwelling fire insurance provides coverage for homes that you own but don't live in for most of the year, such as vacation homes or investment homes like rentals [(Obie Insurance, "Dwelling Fire vs. Landlord Insurance Policies Explained", 2024)](https://www.obieinsurance.com/blog/dwelling-fire-policy-vs-landlord-policy). Dwelling fire policies typically cost less than homeowners insurance because they exclude certain coverage types, focusing on the physical structure of a property rather than belongings inside or liability coverage [(MRI Software, "Dwelling Fire vs Landlord Insurance", 2024)](https://www.mrisoftware.com/blog/dwelling-fire-vs-landlord-insurance/). Property owners who rent out homes often select this coverage because their tenants carry separate [renters insurance](https://www.coveragecat.com/insurance-types/renters-insurance) for their belongings. As a general rule, rental dwelling insurance costs about 25% more than a standard homeowners insurance policy [(Coastal Insurance Solution, "Rental Dwelling Vs. Homeowners Insurance: Key Differences", 2024)](https://coastalinsurancesolution.com/what-is-the-difference-between-a-rental-dwelling-policy-and-homeowners-insurance-policy/). Dwelling coverage protects damage to your property's physical structure in the event of a covered loss, such as fire, wind or hail. The policy also provides coverage to help with lost rental income should your property become uninhabitable due to a covered loss. ## How Does Homeowners of America Insurance Work? Homeowners of America Insurance Company operates through an independent agent distribution model. Independent agents represent many different insurance companies and can shop around to offer customers the best rates with no brand preference, acting as personal advocates instead of working for a single company. This model allows agents to create customized solutions to address special needs homeowners might have, including high-value possessions requiring specialized endorsements or insurance for rental units needing specific landlord policies [(Openly, "Why Choose an Independent Insurance Agent", 2024)](https://openly.com/the-open-door/articles/why-choose-an-independent-insurance-agent). Consumers who prefer to work online should be aware that Homeowners of America Insurance Company doesn't provide direct quotes to customers. But, if you prefer to work with an in-person agent, you can contact HOAIC directly to be referred to an independent agent in your area. ### Getting a Quote To obtain a quote from HOAIC, find an independent insurance agent in your state who represents the company. Homeowners of America homeowners insurance quotes are available by calling 866-407-9896. The agent will gather information about your property, including: - Property address and location - Year the home was built - Square footage and construction type - Roof age and material - Claims history - Desired coverage amounts The agent submits this information to HOAIC for underwriting review and pricing. The company evaluates risk based on factors such as property condition, location, and claims history. ### Purchasing Coverage Once you receive a quote and decide to proceed, the agent completes the application on your behalf. HOAIC may require property inspections for new policies to verify the home's condition. There is a dedicated online portal for policyholders to look at their coverage, review their policy, access important documents, file a claim, and more [(HOAIC, "Insurance Portal", 2026)](https://portal.hoaic.com/). Policyholders can manage their policy online and login to make a payment or review coverage information. ### Payment Options HOAIC accepts premium payments through several methods: - Monthly installments through automatic bank draft - Quarterly or annual payments by check - Credit card payments through your agent - Online payments through the policyholder portal The company charges installment fees for monthly payment plans, which increases the total annual premium compared to paying in full upfront. ## What Are the Pros and Cons of Homeowners of America Insurance?
### Pros **Competitive Pricing**: Homeowners of America Insurance Company's best feature is its competitive pricing across a wide set of coverage limits, which has become particularly important as structural replacement costs have risen nearly 30% over the past five years across the homeowners insurance market (Insurance Information Institute, "Homeowners Insurance Market Shows Early Signs of Stabilization", 2025). **Financial Stability**: Homeowners of America has a Demotech rating of "A", which indicates that HOAIC can be relied upon to pay out claims. The rating was affirmed as recently as April 8, 2025 (Demotech, "Homeowners of America Insurance Company - Rating Information", 2025). **Low Complaint Rate**: One strong sign of consumer satisfaction is how many people complain about their insurance company to state agencies. Homeowners of America scores well on this measure, drawing a low proportion of complaints compared to other U.S. insurers. The Missouri Department of Insurance reported HOAIC had zero complaints from 2022-2024, resulting in a 0.0 Complaint Index (Missouri Department of Insurance, "Homeowners of America Insurance Company", 2024). **24/7 Claims Support**: HOAIC provides fast and reliable claims support available 24 hours a day, seven days a week. **Unique Add-Ons**: The company offers uncommon endorsements such as inland flood coverage, pet coverage, and mortgage extra expense protection.
### Cons **Limited Geographic Availability**: The company has expanded rapidly over the past few years, but its homeowners policies are still not available nationwide. **No Online Quotes**: Homeowners who want to get an online quote or use a mobile app to manage their policies won't have these options with Homeowners of America. **Limited Product Line**: HOAIC does not offer auto insurance or umbrella insurance, so customers cannot bundle policies for multi-policy discounts. **No A.M. Best Rating**: HOAIC isn't currently rated by A.M. Best Rating Services, the rating service used by most insurers. **Agent Dependency**: All quotes require an independent agent, which can slow down the purchase process compared to direct-to-consumer carriers. **Mixed Customer Reviews**: While regulatory data shows few complaints, customer reviews on platforms like BBB highlight frustrations with claims denials and service responsiveness (Better Business Bureau, "Homeowners of America Insurance Co. Reviews", 2026).
## Homeowners of America Ratings and Customer Feedback Homeowners of America Insurance Company has established ratings from several sources, though it lacks coverage from some major rating agencies. ### Aggregate Ratings | Rating Source | Score | Notes | |--------------|-------|-------| | A.M. Best | Not Rated | Companies may not have A.M. Best ratings for various reasons, such as being a subsidiary, recent ownership changes, insufficient size, or company request—lack of a rating doesn't necessarily indicate poor financial health [(Insurance Regulatory Examiners Society, "Understanding Insurance Carrier Ratings", 2024)](https://nreig.com/understanding-insurance-carrier-ratings-am-best-demotech-and-unrated/). Most ratings are solicited, meaning companies must request and pay for them [(A.M. Best, "Not All Insurer Financial Strength Ratings Are Created Equal", 2024)](https://content.naic.org/sites/default/files/inline-files/cipr_events_impact_rating_fs_handout.pdf). | | Demotech | A (Exceptional) | FSR of A, Exceptional is assigned to insurers who possess exceptional financial stability related to maintaining positive surplus, liquidity of invested assets, acceptable level of financial leverage, reasonable loss reserves, and realistic pricing. Demotech is registered with the U.S. Securities and Exchange Commission (SEC) as a nationally recognized statistical rating organization (NRSRO) [(Demotech, "Financial Stability Ratings Information", 2026)](https://www.demotech.com/financial-stability-ratings/). FSR affirmed 4/8/2025 [(Demotech, "Homeowners of America Insurance Company - Rating Information", 2025)](https://www.demotech.com/company/12536/). | | BBB | A+ | BBB Accredited Business, A+ Rated by BBB. BBB Accredited Since: 10/11/2010 [(Better Business Bureau, "Homeowners of America Insurance Co.", 2026)](https://www.bbb.org/us/tx/irving/profile/homeowners-insurance/homeowners-of-america-insurance-co-0875-90251346) | | NAIC Complaint Index | 0.21 (Below Average) | The company's current NAIC complaint index is 0.21, which is much lower than average, meaning the insurer receives few complaints. | | BBB Customer Reviews | 1/5 (19 reviews) | 1/5 stars. Average of 19 Customer Reviews [(Better Business Bureau, "Homeowners of America Insurance Co. Reviews", 2026)](https://www.bbb.org/us/tx/irving/profile/homeowners-insurance/homeowners-of-america-insurance-co-0875-90251346/customer-reviews) | | U.S. News | 4/5 | Homeowners of America earned 4 out of 5 stars for overall performance [(U.S. News, "Homeowners of America Insurance Review for 2025", 2026)](https://www.usnews.com/insurance/homeowners-insurance/homeowners-of-america). | | Trustpilot | Not Listed | No company page exists | | Yelp | Not Listed | No business listing found | ### Financial Strength and Stability Homeowners of America has an "A" or exceptional rating for financial stability from Demotech, Inc., which has been registered with the U.S. Securities and Exchange Commission as a nationally recognized statistical rating organization (NRSRO) since July 11, 2022 [(Demotech, "Financial Stability Ratings Information", 2026)](https://www.demotech.com/financial-stability-ratings/). It also has an "A+" or excellent overall rating by the BBB. HOAIC receives a low number of customer complaints compared to the national average, according to publicly available data from the National Association of Insurance Commissioners (NAIC). The NAIC complaint index benchmark is 1.0, where an index of 1.00 means the insurer's share of complaints equals its share of business—a score below 1.0 indicates fewer complaints than average, while a score above 1.0 indicates more complaints than average [(Insured and More, "What is a complaint index and why is it important", 2024)](https://insuredandmore.com/what-is-a-complaint-index-and-why-is-it-important). The complaint ratio shows the ratio of the company's U.S. market share of complaints to the company's U.S. market share of premiums, which puts complaint figures into perspective based on the size of the insurer's business [(Kiplinger, "How to Check an Insurer's Complaint Record", 2024)](https://www.kiplinger.com/article/insurance/t004-c001-s001-how-to-check-an-insurer-s-complaint-record.html). HOAIC has a low average number of customer complaints. The National Association of Insurance Commissioners (NAIC) gave HOAIC a complaint rating substantially below the national median, meaning that in the last year, HOAIC received substantially fewer complaints than the typical insurance company. ### Corporate Structure and Market Position | Metric | Detail | |--------|--------| | Original Founding | November 2005 in Delaware | | Business Operations Started | March 28, 2006 | | Years in Business | 19 years (as of 2026) | | Current Ownership | Porch Insurance Reciprocal Exchange (as of January 2025) | | Sale Price | Approximately $105 million minus $58 million in existing obligations | | Management | Porch Group manages operations via Attorney-In-Fact Agreement | | States Licensed | 21+ states | | Headquarters | 1400 Corporate Dr STE 300, Irving, TX 75038 | ### Customer Experience Summary While HOAIC scores well on official regulatory metrics (NAIC complaint index, financial stability ratings), customer reviews of HOAIC trend toward being negative. Customers complain about a slow and unresponsive claims department. That said, customer complaints about the claims process are common among most insurance companies. Homeowners of America received significantly fewer customer complaints from 2020 to 2022 compared to other companies of its size, according to the National Association of Insurance Commissioners (NAIC), giving it one of the higher customer experience ratings of any company we've reviewed. ### Limited Review Data The relatively small online review presence means prospective customers should conduct additional research before purchasing coverage. Consider asking your independent agent for: - References from current HOAIC policyholders - Information about the company's claims payment history - Details about the company's reinsurance arrangements - Specific data about claims processing times ## Get Customer Support or File a Claim Homeowners of America Insurance Company provides customer service and claims support through multiple channels. ### Contact Information Phone: 866-407-9896 (Toll Free) or 972-607-4241 (Local). Se habla Español: 866-407-9896. Email: customerservice@hoaic.com A 24-hour claims line and Spanish-language support are two useful features for consumers. ### Claims Process You can file a claim online, by emailing claims@hoaic.com or by calling 866-407-9896. Assistance is available 24/7. To file a claim with Homeowners of America Insurance Company: 1. **Report the Loss**: Contact HOAIC by phone, email, or online portal as soon as possible after a loss occurs. 2. **Provide Details**: Describe the date of loss, type of damage, and circumstances that caused the loss. 3. **Document the Damage**: Take photos and create an inventory of damaged items. Provide details like labels and model numbers if possible, especially for more expensive items. 4. **Meet with Adjuster**: HOAIC will assign a claims adjuster to inspect the damage. An insurance adjuster will visit your property to assess the damage, evaluate the extent of the loss, and determine the coverage provided by your policy [(All City Adjusting, "Insurance Inspection: What To Expect", 2021)](https://allcityadjusting.com/2021/07/07/insurance-inspection-what-to-expect/). The adjuster should contact you within 24-48 hours to schedule an inspection [(Insurance Claim Recovery Support, "Behind the Scenes with Your Home Insurance Claims Adjuster", 2024)](https://www.insuranceclaimrecoverysupport.com/homeowners-insurance-claims-adjuster/). Being present during the inspection is absolutely crucial [(All City Adjusting, "How Property Damage Claim Inspections Work", 2022)](https://allcityadjusting.com/2022/04/08/how-property-damage-claim-inspections-work/). 5. **Review Settlement**: After the inspection, the adjuster will provide a settlement offer based on your policy coverage and the damage assessment. 6. **Receive Payment**: Once you accept the settlement, HOAIC issues payment according to your policy terms. ### Customer Service Options The carrier provides 24/7 claims reporting by phone, email, or online. Policyholders can access the online portal for policy management, though a mobile app is not available. ## Frequently Asked Questions ### What states does Homeowners of America Insurance Company operate in? Currently, the carrier's home insurance is offered in 22 states across the U.S. These include Alabama, Arizona, Delaware, Georgia, Illinois, Indiana, Iowa, Missouri, Montana, Nebraska, Nevada, New Mexico, North Carolina, Oregon, Oklahoma, South Carolina, South Dakota, Texas, Utah, Virginia, and Wyoming. ### Can I get a quote online from HOAIC? No, Homeowners of America Insurance Company does not offer direct online quotes through its website. You must contact an independent insurance agent or call 866-407-9896 to request a quote. ### Does HOAIC offer flood insurance? Homeowners of America Insurance Company offers flood insurance in Texas through Wright Flood Service. Most homeowners in flood-prone areas need separate [flood insurance through the National Flood Insurance Program (NFIP)](https://www.coveragecat.com/insurance-types/homeowners-insurance) or private flood carriers. ### How do I find an agent who sells HOAIC insurance? Contact HOAIC at 866-407-9896 to request referrals to independent agents in your area. ### Does Homeowners of America offer discounts? Homeowners of America home insurance comes with potential discounts: New purchase if you own a newer home, new roof if your roof is less than 10 years old, security features if your home has a central burglar or fire alarm system, smart home if your house has smart devices, VA loan if purchased with a Veterans Administration loan, and wind mitigation if your home meets certain building code standards. ### What is HOAIC's financial rating? Homeowners of America has been given an "A" exceptional rating by Demotech, Inc. The rating was affirmed on April 8, 2025 [(Demotech, "Homeowners of America Insurance Company - Rating Information", 2025)](https://www.demotech.com/company/12536/). The company does not have an A.M. Best rating. ### Can I bundle home and auto insurance with HOAIC? No, HOAIC only offers property insurance products. The company does not provide [auto insurance](https://www.coveragecat.com/insurance-types/car-insurance), so you cannot bundle policies for multi-policy discounts. ### How long does HOAIC take to process claims? The company does not publish average claims processing times. Contact your agent or claims adjuster for specific information about your claim timeline. ### Does HOAIC insure vacant homes? Yes, HOAIC offers dwelling fire insurance that can cover vacant structures and seasonal homes, though coverage terms and availability depend on specific property characteristics and state regulations. ### What coverage limits does HOAIC offer? Coverage limits vary by state and property characteristics. Your independent agent can provide specific information about available coverage limits based on your property value, location, and risk factors. ### Is Homeowners of America good insurance? Homeowners of America Insurance Company reviews show the insurer maintains solid financial stability with a Demotech "A" rating and receives fewer complaints than the industry average according to NAIC data. However, customer reviews on platforms like BBB indicate some policyholders have experienced frustrations with claims handling. The company offers competitive pricing and unique coverage endorsements through its independent agent network, though the lack of direct online quotes and limited product line may not suit all consumers. --- Homeowners of America Insurance Company serves property owners across more than 20 states with competitive pricing and solid financial stability ratings. Founded in November 2005 in Delaware [(CB Insights, "Homeowners of America Company Profile", 2026)](https://www.cbinsights.com/company/homeowners-of-america-insurance-company) and starting business operations in March 2006 [(Better Business Bureau, "Homeowners of America Insurance Co. BBB Business Profile", 2026)](https://www.bbb.org/us/tx/irving/profile/homeowners-insurance/homeowners-of-america-insurance-co-0875-90251346), HOAIC was headquartered in Irving, Texas. Porch Group Inc. acquired the company in April 2021 for $100 million [(Insurance Journal, "Porch Group to Acquire Texas MGA/Insurer, Homeowners of America", 2021)](https://www.insurancejournal.com/news/southcentral/2021/03/08/603837.htm). In January 2025, Porch Group completed formation of Porch Insurance Reciprocal Exchange and sold Homeowners of America Insurance Company for approximately $105 million, minus $58 million in existing obligations [(U.S. Securities and Exchange Commission, "Porch Group 8-K Filing - HOAIC Sale", 2025)](https://www.sec.gov/Archives/edgar/data/1784535/000178453525000003/prch-20250101.htm). The company's agent-dependent model appeals to property owners who value personalized service through independent agents who can shop around and offer the best rates with no brand preference. The company's low rate of consumer complaints according to NAIC data suggests that most policyholders receive adequate service. The Missouri Department of Insurance reported zero complaints from 2022-2024, resulting in a 0.0 Complaint Index [(Missouri Department of Insurance, "Homeowners of America Insurance Company", 2024)](https://insurance.mo.gov/insurance-company/homeowners-america-insurance-company). However, the lack of online quote tools and an A.M. Best rating may concern consumers who prioritize digital convenience and traditional financial strength ratings. Before selecting HOAIC, compare quotes from multiple carriers and verify your agent's credentials. Ask detailed questions about the company's claims process. The Demotech "A, Exceptional" rating—affirmed as recently as April 8, 2025 and from an SEC-registered nationally recognized statistical rating organization (NRSRO)—and BBB A+ rating [(Demotech, "Homeowners of America Insurance Company - Rating Information", 2025)](https://www.demotech.com/company/12536/) provide some assurance of financial stability, though consumers should weigh these alongside other factors when making their decision. As structural replacement costs continue to rise across the homeowners insurance market [(Insurance Information Institute, "Homeowners Insurance Market Shows Early Signs of Stabilization", 2025)](https://www.iii.org/press-release/triple-i-homeowners-insurance-market-shows-early-signs-of-stabilization-as-post-covid-inflation-pressures-level-set-into-new-normal-for-risk-pricing-121625), HOAIC's competitive pricing and unique endorsements make it worth considering for property owners in its service area.