---
title: "Hagerty Insurance [Updated 2026]"
description: "Hagerty Insurance is a real company headquartered out of Traverse City, Michigan that sells insurance to classic car owners. They are one of the largest classic car insurers in the world insuring millions of cars."
canonical: "https://www.coveragecat.com/reviews/hagerty"
last-updated: "2026-08-13"
---

# Hagerty Insurance [Updated 2026]

1. [Introduction to Hagerty Insurance](#introduction)
2. [What Kinds of Insurance Does Hagerty Insurance Offer?](#typesof)
3. [Does Hagerty Insurance Sell Homeowners Insurance?](#sellprimary)
4. [Does Hagerty Insurance Sell Liability Insurance?](#sellsecondary)
5. [How Does Hagerty Insurance Work?](#howdoesitwork)
6. [Pros and Cons of Hagerty Insurance ](#proscons)
7. [Customer Reviews and Ratings](#ratings)
7. [Get Customer Support Or File A Claim For Hagerty Insurance](#customersupport)
8. [Frequently Asked Questions](#faq)

###  <a id="introduction"></a> Introduction to Hagerty Insurance

Hagerty is an insurance company that specializes in classic car insurance. Founded in 1984 and headquartered in Traverse City, Michigan, the company focuses on the collector vehicle audience and provides services and membership to car-related activities like the Hagerty Driver's Club magazine and Hagerty Garage. [(Wikipedia, "Hagerty (insurance)", 2025)](https://en.wikipedia.org/wiki/Hagerty_(insurance)) The company went public in December 2021 through a merger with Aldel Financial, valued at $3.13 billion, and operates in the US, Canada, Germany, and the United Kingdom.

The company started when founders Frank and Louise Hagerty launched Hagerty Classic Marine Insurance from their basement because they could not find adequate insurance for their wooden boats. [Ibid.](https://en.wikipedia.org/wiki/Hagerty_(insurance)) They expanded to classic cars in 1991, and McKeel Hagerty, the founders' son, became CEO in 2000.

###  <a id="kindsof"></a> What Kinds of Insurance Does Hagerty Insurance Offer?

Hagerty Insurance only sells insurance to classic cars and enthusiast vehicles under specific conditions. For example, the vehicles they insure usually cannot be a primary road vehicle. [(Hagerty, "Classic Car Insurance", 2026)](https://www.hagerty.com/insurance) The company offers coverage for:

- Classic and collector cars (1979 and older)
- Collector trucks and SUVs (1998 and older)
- Limited edition vehicles, exotics, and supercars (1980 and newer)
- Modified cars, hot rods, and replicas
- Classic motorcycles and scooters
- Classic wooden boats and modern watercraft
- Yachts and high-performance boats

Through partnerships, Hagerty also provides event insurance, track day insurance, marine business insurance, and international shipping coverage for collector vehicles. [(Hagerty, "Specialty Insurance Products", 2026)](https://www.hagerty.com/insurance/other-products)

They sell other classic-car-related services including [Garage + Social](https://www.garageandsocial.com/) and other ventures that have been [divested from](https://www.sec.gov/ix?doc=/Archives/edgar/data/1840776/000184077624000022/hgty-20231231.htm) such as DriveShare.

###  <a id="sell-primary"></a> Does Hagerty Insurance Sell Classic Car Insurance?

Yes, Hagerty primarily sells classic car insurance. The company provides policies tailored to vehicles [driven less than 4,000 miles a year](https://www.reddit.com/r/Insurance/comments/pxwi4k/anyone_had_hagerty_insurance_experience/). Their policies protect the things that [standard auto coverage offers](/car-insurance) with several [extras](https://www.hagerty.com/resources/insurance-guides/insurance-101-what-does-our-insurance-cover) designed for classic cars.

[(Hagerty, "Policy Features", 2026)](https://www.hagerty.com/insurance/classic-car-insurance/policy-features) Hagerty's classic car policies include unique coverages such as:

- Guaranteed Value coverage that pays the agreed-upon value in a total loss with no depreciation
- 30 days of coverage for up to $50,000 for newly purchased collectible cars
- $750 comprehensive coverage for spare parts
- Up to $10,000 in medical payments for injuries during auto shows
- Up to $1,000 coverage for safety apparel
- Flexible usage with no fixed mileage limits
- Vehicle Under Construction coverage that increases value by 10% per quarter up to $25,000 for cars being restored

[(Hagerty, "Classic Car Insurance", 2026)](https://www.hagerty.com/insurance/classic-car-insurance) The company allows flexible usage up to 60 errands or trips to work per year in most states, and drivers as young as 16 with clean records can drive classic cars while supervised.

###  <a id="sellsecondary"></a> Does Hagerty Insurance Sell Liability Insurance?

Yes, Hagerty sells liability insurance through its classic car insurance. That said, Hagerty does not sell standalone umbrella insurance. If you need standalone umbrella or general liability insurance that you can buy online, check out the [our umbrella explainer](/umbrella-insurance).

###  <a id="howdoesitwork"></a> How Does Hagerty Insurance Work?

These details are almost abstracted away and should not impact the Hagerty buying or membership experience. Hagerty Insurance is both an MGA, or managing general agent, as well as a reinsurer, and a membership club for classic car-related activities. The MGA status means that Hagerty writes its own policies but that most of the risk for these policies is held by a larger insurance carrier. In this case these companies are the Essentia insurance company and two branches of the Nationwide Insurance company. Both are mentioned as A-rated by AM Best on Hagerty's [legal affairs page](https://www.hagertyagent.com/agent/agent_legal.aspx#:~:text=Our%20Underwriter%3A,A%20(excellent)%20or%20better.) and [auto insurance disclosures page](https://www.hagerty.com/disclosures/us-auto).

Hagerty's reinsurance arm also purchases a share of that risk from the carrier or has some risk-sharing agreement with them, allowing Hagerty to make more money off of every dollar of classic car premium they write.

Finally, the membership arm deals with a number of front-of-office tasks and helps to better monetize the classic car lifestyle.

###  <a id="proscons"></a> Pros and Cons of Hagerty Insurance

The table below summarizes Hagerty's core competitive position based on customer feedback and industry data.

| Aspect | Summary | Evidence |
|--------|---------|----------|
| Retention | 90% retention rate in 2023 with high NPS | Strong customer loyalty signals |
| Financial Strength | A- rated backing from Essentia and Nationwide | AM Best confirmed ratings |
| Pricing | Premiums 21-36% lower than standard auto | Savings average $264-$284 annually |
| Service Model | Phone-based quotes, enthusiast community | Club structure aligns incentives |
| Customer Satisfaction | Mixed reviews: 3.7/5 Trustpilot, 1.27/5 BBB | Strong loyalty but service complaints exist |

<div class="grid">
  <div class="column">
    <p><b>Pros</b></p>
    <ul>
      <li>High levels of customer satisfaction with a
      retention rate of <a href=
      "https://www.sec.gov/ix?doc=/Archives/edgar/data/1840776/000184077624000022/hgty-20231231.htm">
        90% in 2023 with a high NPS</a>.
      </li>
      <li>Financial backing from A-rated insurer and a
      captive reinsurer</li>
      <li>Their club/enthusiast structure could
      potentially better align incentives between policyholders
      and the business</li>
      <li>Premiums up to 36% lower than daily-driver auto insurance on average</li>
      <li>Specialized coverage features like Guaranteed Value and Vehicle Under Construction protection</li>
    </ul>
  </div>
  <div class="column">
    <p><b>Cons</b></p>
    <ul>
      <li>Phone-oriented: quotes can only be obtained by
      first submitting a proposal then speaking to someone on the
      phone</li>
      <li>Higher premiums can be a part of spending a lot
      on what you love as the price for premium service and
      support</li>
      <li>Mixed customer reviews, particularly on BBB (1.27/5 average)</li>
      <li>Some complaints about roadside assistance delays and quote discrepancies</li>
    </ul>
  </div>
</div>

Hagerty claims its insurance premiums are, on average, 36% lower than daily-driver auto insurance, with average savings of $264. [(ConsumerAffairs, "Hagerty Reviews", 2026)](https://www.consumeraffairs.com/insurance/hagerty.html) [(Hagerty Agent, "Classic Car Insurance...", 2025)](https://www.hagertyagent.com/insurance/classic-car-insurance) Premiums are up to 21% lower than standard auto insurance on average.

Sample rates vary significantly based on vehicle type, value, storage, and usage. [(Car Talk, "Hagerty Car Insurance Prices...", 2024)](https://www.cartalk.com/insurance/hagerty) The article notes that premiums for collector vehicles are "absurdly low" compared to daily driver insurance.

Payment options include one-time payments or payment plans via Visa, Mastercard, Discover, or ACH. [(Hagerty Agent, "Classic Car Insurance...", 2026)](https://www.hagertyagent.com/insurance/classic-car-insurance) 

## <a id="ratings"></a>Ratings and Customer Feedback for Hagerty Insurance

[(AM Best, "AM Best Affirms Credit Ratings...", 2024)](https://news.ambest.com/pr/PressContent.aspx?altsrc=2&refnum=35468) In November 2024, AM Best affirmed Hagerty Reinsurance Limited's Financial Strength Rating of A- (Excellent) and Long-Term Issuer Credit Rating of "a-" (Excellent) with stable outlooks. AM Best also assigned Drivers Edge Insurance Company an FSR of A- (Excellent).

[(InsuranceNewsNet, "AM Best Revises Outlooks to Positive...", 2025)](https://insurancenewsnet.com/oarticle/am-best-revises-outlooks-to-positive-for-hagerty-reinsurance-limited-and-drivers-edge-insurance-company) In late 2025, AM Best revised the outlook to positive from stable for both Hagerty Reinsurance Limited and Drivers Edge Insurance Company, reflecting improved risk-adjusted capitalization from strong underwriting income and investment returns with significant organic surplus growth.

[(Hagerty, "Hagerty Reports Full Year 2025 Results", 2026)](https://www.prnewswire.com/news-releases/hagerty-reports-full-year-2025-results-provides-2026-growth-outlook-302698118.html) Hagerty's 2025 total revenue increased 17% to $1,456 million, and written premium increased 14% to $1,194 million. Net income surged 91% to $149 million. The company added a record 371,000 new members in 2025, bringing total insured vehicles to 2.8 million. Hagerty Drivers Club paid members grew to approximately 930,000.

### Hagerty Insurance Customer Reviews

| Source | Avg. Rating & Count | Representative Quote | Takeaway |
|--------|---------------------|---------------------|----------|
| [Trustpilot](https://www.trustpilot.com/review/hagerty.com) | ★★★★☆ 3.7 (3,908 reviews) | "I have used Hagerty for 3 years so far. I have 5 vehicles with them and find their coverage extremely affordable for what is offered." | Mixed but generally positive experiences with affordable coverage |
| [BBB](https://www.bbb.org/us/mi/traverse-city/profile/auto-insurance/hagerty-insurance-agency-inc-0372-12002307) | A+ rating (Not accredited) | "Extremely disappointed with this company. One of their drivers crashed into my parked truck..." | Mixed feedback; responsive to some complaints |
| [(Hagerty, "Classic Car Insurance", 2026)](https://www.hagerty.com/insurance/classic-car-insurance/) | ★★★★☆ 4.1 average across platforms | "Hagerty offers classic, collector, exotic, and antique automobile insurance in all 50 states." | High ratings overall despite not being accredited |
| [Hagerty Website](https://www.hagerty.com/insurance/reviews) | Featured testimonials | "I recommend Hagerty to every classic car enthusiast I know. No hassle to obtain coverage." | Satisfied customers praise ease of service |

[(Trustpilot, "Hagerty Reviews", 2026)](https://www.trustpilot.com/review/hagerty.com) Hagerty received 3.7 out of 5 on Trustpilot with 3,908 reviews. Positive reviews highlight affordable coverage, knowledgeable staff, and smooth claims handling. Some negative reviews cite issues with roadside assistance delays and quote discrepancies. According to customer feedback, 9 out of 10 clients who had claims would recommend Hagerty to a friend.

BBB has given Hagerty an A+ rating due to low complaint volume. [(BBB, "Hagerty Insurance BBB Rating", 2026)](https://www.bbb.org/us/ca/santa-monica/profile/auto-insurance/hagerty-insurance-1155-0800000862)

### Real Customer Reviews for Hagerty Insurance

<div class="grid customer-review">
  <div class="column">
    <p>5 ★</p>
    <p><b>Corey M., June 2025</b></p>
    <p><a href="https://www.trustpilot.com/review/hagerty.com?page=2"><span class="text-muted">via Trustpilot</span></a></p>
  </div>
  <div class="column">
    <p>I have used Hagerty for 3 years so far. I have 5 vehicles with them and find their coverage extremely affordable for what is offered. Customer service has been great to deal with and their process for getting quotes and managing policies online is straightforward.</p>
  </div>
</div>

<div class="grid customer-review">
  <div class="column">
    <p>2 ★</p>
    <p><b>BBB Reviewer, February 2025</b></p>
    <p><a href="https://www.bbb.org/us/mi/traverse-city/profile/auto-insurance/hagerty-insurance-agency-inc-0372-12002307/complaints"><span class="text-muted">via BBB</span></a></p>
  </div>
  <div class="column">
    <p>i have been with Hagerty insurance for over 5 years. last November (2025) i needed to utilize the road side assistance from the "drivers club" offered thru my policy. being over 60years young i have had numerous classic cars and have needed roadside assistance. with out exception my experience was horrible, multiple excuses for delays, ETA went from ninety minutes to over 4 hours!!</p>
  </div>
</div>

<div class="grid customer-review">
  <div class="column">
    <p>1 ★</p>
    <p><b>David, September 2025</b></p>
    <p><a href="https://www.trustpilot.com/review/hagerty.com?search=just+cancelled"><span class="text-muted">via Trustpilot</span></a></p>
  </div>
  <div class="column">
    <p>I just cancelled my insurance policy. Hagerty billed me $409 more for my policy than the quote they sent me. They claimed my broker had verbally approved the increase, which my broker denies. I believe my broker. Since this made the Hagerty policy 25% more expensive, I cancelled and returned to my prior insurer.</p>
  </div>
</div>

###  <a id="support"></a> Get Customer Support For Or File A Claim With Hagerty Insurance

For customer service [Hagerty's contact page](https://www.hagerty.com/contact) offers the following numbers: English-language: 877-922-9701, Spanish-language 855-451-4956, fax 231-941-8227 and an email [auto@hagerty.com](mailto:auto@hagerty.com). The roadside assistance number is 888-310-8020.

Claims can be reached by phone at 800-385-0274 or email claims@hagerty.com with a fax number 888-321-8020.

Hagerty Private Client members have their own support contacts: 888-460-6040 for phone, [privateclient@hagerty.com](mailto:privateclient@hagerty.com), and fax at 231-933-1581.

[(Hagerty, "Insurance Claims", 2026)](https://www.hagerty.com/insurance/claims) Hagerty employs in-house parts specialists to help find LKQ, OEM, or NOS replacement parts. Customers choose their own repair shop or can be paid to do repairs themselves. The company offers an option to buy back a totaled vehicle and rebuild it (Cherished Salvage). According to Hagerty, 9 out of 10 clients who had claims would recommend Hagerty to a friend.

[(Hagerty Agent, "Agent Guide to Claims", 2025)](https://www.hagertyagent.com/resources/hagerty-insights/agent-guide-to-claims) For claims reimbursement, Hagerty offers paper checks, Automated Clearing House transfers, PayPal, Venmo, or debit card payments. The company's claims team achieved an industry-leading 78 NPS score in 2021 and contacts clients the same day a claim is reported.

###  <a id="faq"></a> Frequently Asked Questions

**Should I Buy Hagerty Insurance?**

Only classic car and enthusiast vehicle owners should buy Hagerty. They specialize in supporting this audience segment with both their insurance and their product offerings. [(Hagerty, "About Hagerty", 2025)](https://www.hagerty.com/about-us) Hagerty markets itself as "built by drivers, for drivers" and aims to make it easier and more enjoyable to be a driving enthusiast with unique insurance and related services.

If you do have a classic car or enthusiast vehicle, be aware of the potentially higher cost of coverage when compared to insurers that don't include quotes like "people take excellent care of the things they love, and we take great pride in protecting and preserving their treasured vehicles" in their [annual reports](https://www.sec.gov/ix?doc=/Archives/edgar/data/1840776/000184077624000022/hgty-20231231.htm).

**Is Hagerty Insurance a Real Insurance Company?**

Yes, Hagerty Insurance is a real insurance company. They have a complex ownership structure including a reinsurer, an MGA that is supported by Essentia, an A.M. Best A-rated carrier, and the other club and car support functions. The company is publicly traded and was valued at $3.13 billion when it went public in December 2021. [(Wikipedia, "Hagerty (insurance)", 2025)](https://en.wikipedia.org/wiki/Hagerty_(insurance))

In spite of all this complexity, the insurance arm is the lifeblood of the business and finding classic car or enthusiast vehicle owners and providing them with great service is at the core of that.

**How Does Hagerty Insurance Make Money?**

Hagerty collects premiums from its policyholders for coverage. Since it focuses on classic car and enthusiast vehicle insurance, the targeting effort is reinvested into customer service and delivering value across their partnerships network by offering users additional insurance and services. [(Insurance Business Magazine, "Hagerty profit surges 91%...", 2026)](https://www.insurancebusinessmag.com/us/news/auto-motor/hagerty-profit-surges-91-as-loss-ratio-improves-566866.aspx) The company is moving to a 100% quota share arrangement with Markel in 2026, retaining full premium and risk. Marketplace revenue more than doubled in 2025, rising 119% to $119 million.

**Is Using Hagerty Insurance Worth It?**

Hagerty can be the right option for consumers with classic cars or enthusiast vehicles that can also benefit from the suite of garaging and logistical support that Hagerty can provide to their prized possessions. If you are searching for an option purely on value or competitive insurance pricing, we recommend you shop the market using a tool like Coverage Cat before you make your final buying decision. Is Hagerty good insurance for classic car owners? According to available data, the company maintains a 90% retention rate and an industry-leading Net Promoter Score, which suggests strong customer loyalty among enthusiast drivers.
