---
title: "Elevate Insurance [Updated 2026]"
description: "Elevate is a property-focused insurer launched in late 2022 through a SageSure–Goosehead partnership. We examine Elevate's products, financial ratings, customer service, and whether it's a viable option for homeowners in 2025."
canonical: "https://www.coveragecat.com/reviews/elevate"
last-updated: "2026-08-13"
---
# Elevate Insurance [Updated 2026]
1. [Introduction to Elevate Insurance](#introduction)
2. [What Kinds of Insurance Does Elevate Offer?](#products)
3. [Does Elevate Sell Homeowners Insurance?](#sellhome)
4. [Does Elevate Sell Other Personal Lines?](#sellothers)
5. [How Does Elevate Insurance Work?](#howitworks)
6. [Pros and Cons of Elevate Insurance](#proscons)
7. [Ratings and Customer Feedback for Elevate Insurance](#ratings)
8. [Get Customer Support or File a Claim](#support)
9. [Should I Buy Elevate Insurance?](#shouldbuy)
10. [Frequently Asked Questions](#faq)
## Introduction to Elevate Insurance
Elevate **Reciprocal Exchange** is a newcomer to the homeowners insurance market. SageSure and Goosehead announced the launch on November 8, 2022 [(Benzinga, "SageSure and Goosehead Partner to Launch Elevate", 2022)](https://www.benzinga.com/pressreleases/22/11/n29613491/sagesure-and-goosehead-partner-to-launch-elevate-a-new-insurance-carrier-for-preferred-coastal-pro). Elevate emerged from a partnership between SageSure (a large managing general underwriter specializing in catastrophe-prone areas) [(CB Insights, "SageSure Company Overview", 2026)](https://www.cbinsights.com/company/sagesure) and Goosehead Insurance (a national personal lines agency). The company operates as a *reciprocal interinsurance exchange*—an unincorporated association where policyholders exchange insurance policies to pool and spread risk, while an attorney-in-fact (SageSure) manages daily operations [(Wikipedia, "Reciprocal inter-insurance exchange", 2024)](https://en.wikipedia.org/wiki/Reciprocal_inter-insurance_exchange). This structure was designed to give Goosehead's agents an exclusive insurance carrier for coastal areas where coverage remains scarce, addressing what Louisiana Insurance Commissioner Tim Temple called "the biggest crisis our state faces" [(WWNO, "To bring insurance companies back to Louisiana", 2024)](https://www.wwno.org/coastal-desk/2024-09-03/to-bring-insurance-companies-back-to-louisiana-some-suggest-tackling-it-as-a-federal-issue).
Elevate is *Goosehead-exclusive*—you can only purchase Elevate policies through Goosehead offices and agents [(A.M. Best, "SageSure and Goosehead Launch Coastal Property Reciprocal Exchange", 2022)](https://news.ambest.com/newscontent.aspx?refnum=245640&altsrc=23). The company is domiciled in Texas and backed by a robust reinsurance program. SageSure now ranks as the third largest catastrophe bond sponsor in the world, with SageSure-supported franchises holding $3.1 billion in outstanding notional limit [(Reinsurance News, "SageSure and SURE close record-breaking $670m cat bond", 2026)](https://www.reinsurancene.ws/sagesure-and-sure-close-record-breaking-670m-cat-bond/). This substantial reinsurance capacity helps protect Elevate policyholders in catastrophe-prone coastal markets. Elevate holds a Demotech Financial Stability Rating of **A, Exceptional**, affirmed most recently on October 16, 2025 [(Demotech, "ELEVATE RECIPROCAL EXCHANGE", 2025)](https://www.demotech.com/company/17363/)—Demotech is registered with the U.S. Securities and Exchange Commission as a nationally recognized statistical rating organization (NRSRO), and its FSR of A represents an opinion of exceptional financial stability related to maintaining positive surplus, high liquidity, acceptable leverage, reasonable loss reserves, and realistic pricing [(Demotech, "Financial Stability Ratings Information", 2026)](https://www.demotech.com/financial-stability-ratings/). A.M. Best has reported on Elevate's launch but has not assigned its own credit rating [(A.M. Best, "SageSure and Goosehead Launch Coastal Property Reciprocal Exchange", 2022)](https://news.ambest.com/newscontent.aspx?refnum=245640&altsrc=23). The company's website touts a tech-friendly approach through SageSure's platform and promises "five-star service" from Goosehead agents [(Elevate Insurance, "About Us", 2022)](https://elevatein.com/about/). In short: Elevate is a legitimate, policyholder-owned homeowners insurer that targets catastrophe-prone coastal markets—but it remains new (founded 2022) and operates in only a few states.
## What Kinds of Insurance Does Elevate Offer?
Elevate's product line is narrow. The company sells **homeowners insurance**—primarily for single-family homes—in a handful of Gulf Coast and Southeast states where insurers have canceled nearly 2 million policies due to rising climate risks [(Yale E360, "How Climate Risks Are Putting Home Insurance Out of Reach", 2024)](https://e360.yale.edu/features/climate-change-home-insurance). It does *not* offer auto, motorcycle, or standalone personal umbrella liability coverage. In each state where it operates, Elevate issues a standard homeowners policy (covering dwelling, personal property, and liability) through SageSure's underwriting. In Texas, Elevate adds an optional *private flood insurance* endorsement—private flood insurance can offer higher coverage limits than the NFIP's $250,000 cap, additional coverages like temporary living expenses, and shorter waiting periods [(WSR Insurance, "The Benefits of Private Flood Insurance", 2024)](https://www.wsrinsurance.com/the-benefits-of-private-flood-insurance-a-smart-alternative-to-the-nfip/). The company fills a niche in coastal home insurance.
Specifically, Elevate offers:
- **Homeowners insurance** (standard HO-3 style policies) in **Texas, Louisiana, and South Carolina** [(Elevate Insurance, "FAQ", 2023)](https://elevatein.com/faq/). HO-3 is the most common homeowners insurance type, providing open-perils coverage for your dwelling and other structures (meaning you're protected from any cause of damage unless specifically excluded), while personal belongings are covered on a named-perils basis [(Openly, "What is an HO-3 Insurance Policy?", 2024)](https://openly.com/the-open-door/articles/what-is-ho-3-insurance-policy/). These policies include dwelling coverage (Coverage A), other structures coverage (Coverage B), personal property coverage (Coverage C), loss of use (Coverage D), liability coverage (Coverage E), and medical payments.
- **Private flood insurance** (as an add-on) for Texas homeowners, offered through SageSure's private flood program [(Elevate Insurance, "FAQ", 2023)](https://elevatein.com/faq/). Standard HO policies exclude flood coverage. Private flood insurance can be written as an endorsement to a homeowners policy, allowing consumers to have a single, consistent source of coverage [(Florida Office of Insurance Regulation, "Flood Insurance", 2024)](https://floir.com/property-casualty/flood-insurance).
Elevate does *not* offer condo insurance, renters insurance, vacant-home insurance, seasonal/vacation home insurance, or motorcycle insurance. Commercial and mobile-home insurance fall outside its scope as well. Its focus remains strictly on higher-value *primary homes in coastal areas*.
Unlike large insurers that sell multiple product lines, Elevate specializes. If you need **auto insurance**, **renters insurance**, or **umbrella liability insurance**, you cannot purchase them from Elevate. Those products must come from other companies (Goosehead can help find alternatives). Elevate's website and marketing emphasize only homeowners and flood products.
## Does Elevate Sell Homeowners Insurance?
Yes. Elevate was created specifically to insure *homeowners in catastrophe-prone regions* where capacity continues to tighten [(Reinsurance News, "SageSure and Gooshead partner up to launch Elevate", 2022)](https://www.reinsurancene.ws/sagesure-and-gooshead-partner-up-to-launch-elevate/). Its core product is homeowners insurance for residences in Texas, Louisiana, and South Carolina [(Elevate Insurance, "FAQ", 2023)](https://elevatein.com/faq/). SageSure—one of the largest residential property insurance MGUs in the US operating in 16 states, protecting more than 850,000 policyholders, and managing more than $2.5 billion of inforce premium [(SageSure, "SageSure and Auros Close $100 Million Catastrophe Bond", 2025)](https://sagesure.com/press-releases/sagesure-and-auros-close-100-million-catastrophe-bond/)—develops and underwrites these policies, while Goosehead Insurance agents market them exclusively. In practice, if you call a Goosehead agent in Houston, New Orleans, or Charleston, you could receive an Elevate homeowners quote. Elevate policies include standard coverages: dwelling (Coverage A), other structures (B), personal property (C), personal liability (E), and loss-of-use (D)—plus additional coverages typical for windstorm areas.
The company claims it provides high-value coverage where many prominent national insurers including Progressive, Allstate, and State Farm have fled high-risk states or scaled back on writing new policies [(Yale E360, "How Climate Risks Are Putting Home Insurance Out of Reach", 2024)](https://e360.yale.edu/features/climate-change-home-insurance). Elevate operates as an admitted (state-regulated) carrier in the states it serves, meaning it meets local insurance laws and files rates with state regulators. State guaranty fund associations are created to protect the insured in the event a licensed admitted carrier becomes insolvent, and all states have insurance guaranty associations [(Federal Reserve Bank of Chicago, "Insurance on Insurers: How State Insurance Guaranty Funds Protect Policyholders", 2024)](https://www.chicagofed.org/publications/economic-perspectives/2024/3). The company is **domiciled in Texas** [(The Insurer, "SageSure launches carrier Elevate in exclusive Goosehead partnership", 2022)](https://www.theinsurer.com/program-manager/news/sagesure-launches-carrier-elevate-in-exclusive-goosehead-partnership/). According to company materials, policyholders allegedly benefit from SageSure's underwriting expertise combined with Goosehead's sales and service model [(Elevate Insurance, "About Us", 2022)](https://elevatein.com/about/).
In summary: Yes, Elevate sells real homeowners insurance (standard HO policies) to single-family homeowners in available states. The company explicitly offers flood as a special endorsement in Texas [(Ibid., "FAQ", 2023)](https://elevatein.com/faq/).
## Does Elevate Sell Other Personal Lines?
No. Elevate is **not** a full-service personal insurance carrier. It does **not** sell car insurance, motorcycle insurance, or personal umbrella insurance. Condo insurance and renters insurance also fall outside its offerings. According to Weiss Ratings, 100% of Elevate's business is homeowners insurance [(Weiss Ratings, "Elevate Reciprocal Exchange Summary", 2025)](https://weissratings.com/en/insurer/P17363).
- **Umbrella insurance:** Elevate does not offer a standalone [umbrella](/insurance-types/umbrella-insurance) liability policy. Its homeowners policies include standard personal liability limits (often $100K or more), but no excess liability product exists. Umbrella coverage requires a different insurer.
- **Condo/renter:** Elevate's reciprocal exchange structure targets actual homeowners, not renters or condo unit owners. No special condo or tenant form exists; the company focuses on single-family dwelling risks.
- **Rental property:** Elevate does not appear to underwrite landlord or rental dwelling insurance. Landlords seeking coverage for rental homes would need to look elsewhere. Goosehead or SageSure may have other solutions for landlords, but Elevate itself is purely a homeowners insurer.
- **Auto/motorcycle:** Elevate has no auto line. Goosehead will sell you car insurance from other carriers, but Elevate does not offer [auto](/insurance-types/car-insurance) or motorcycle coverage. Customers cannot bundle auto insurance with Elevate policies under the Elevate brand.
To summarize: Elevate's only product lines are homeowners insurance and a flood add-on for Texas homes. Everything else in personal lines falls outside its scope.
## How Does Elevate Insurance Work?
Elevate insurance is sold *exclusively through Goosehead Insurance agents*. You cannot purchase coverage directly online or through a policyholder portal. The process works as follows:
1. **Get a quote:** A customer contacts a Goosehead agent (by phone, online chat, or in person) and asks about homeowners coverage. The agent inputs the applicant's address, home details, and personal information into SageSure's quoting system. SageSure, acting as Elevate's attorney-in-fact—using a power of attorney from each subscriber to administer the exchange and run its day-to-day operations, including issuing policies, filing rates, managing investments and handling claims [(Insurance Journal, "A Look at Reciprocal Insurers From 30,000 Feet", 2024)](https://www.insurancejournal.com/magazines/mag-features/2024/06/17/779364.htm)—generates quotes on the spot. Because Elevate is *Goosehead-exclusive*, only Goosehead-partnered agents can quote it [(Coverage Cat, "Elevate Insurance Review", 2025)](https://www.coveragecat.com/reviews/elevate).
2. **Compare and bind:** Once the quote arrives (typically within minutes, thanks to SageSure's underwriting tools), the Goosehead agent reviews coverages with the customer. If the customer opts to buy, the agent *binds* the policy: Elevate issues the insurance policy in the homeowner's name. Coverage begins on the selected effective date. SageSure handles all underwriting, eligibility checks, and policy issuance on Elevate's behalf.
*Elevate's approach is direct and tech-driven.* As a new startup carrier, much of the interface is digital. SageSure's platform is known for rapid online quoting and binding. After binding, customers typically receive policy documents through their agent and access to an online portal for policy management.
3. **Make payments:** Premium payments and billing for Elevate policies flow through SageSure's system. Customers can pay online at MySageSure.com [(SageSure, "Elevate Reciprocal Exchange", 2026)](https://sagesure.com/insurance-partners/elevate/) and can also mail checks to: SageSure Insurance Managers, LLC, PO Box 896671, Charlotte, NC 28289-6671 [Ibid.](https://sagesure.com/insurance-partners/elevate/). Goosehead agents can accept premium payments on Elevate policies over the phone or in person as well.
4. **File a claim:** When policyholders need to file a claim (due to covered losses like storm damage or fire), Elevate routes claims through SageSure. The Elevate FAQ instructs policyholders to report claims 24/7 at MySageSure.com [(Elevate Insurance, "FAQ", 2023)](https://elevatein.com/faq/) or call the SageSure claims hotline at (866) 311-7243 [Ibid.](https://elevatein.com/faq/). SageSure provides in-house professional teams dedicated to underwriting, claims and customer service [(SageSure, "Elevate Reciprocal Exchange", 2026)](https://sagesure.com/insurance-partners/elevate/). Goosehead agents can assist with claims questions, but official claims must go through SageSure.
In short: **Goosehead sells it, SageSure underwrites and services it.** Elevate itself operates in the background as the "carrier" name on your policy. The customer experience follows this path: talk to a Goosehead agent → receive Elevate quotes → bind Elevate homeowner policy → manage payments and claims through SageSure's systems (with agent assistance as needed).
## Pros and Cons of Elevate Insurance
| Pros | Cons |
|------|------|
| **Catastrophe focus:** Provides coverage in coastal/high-risk areas where insurers have canceled nearly 2 million policies between 2018-2023 [(Yale E360, "How Climate Risks Are Putting Home Insurance Out of Reach", 2024)](https://e360.yale.edu/features/climate-change-home-insurance). | **Limited availability:** As of 2025, Elevate operates only in Texas, Louisiana, and South Carolina [(Elevate Insurance, "FAQ", 2023)](https://elevatein.com/faq/), so many homeowners cannot access it. |
| **Member-owned structure:** Policyholders own the reciprocal exchange, an unincorporated association where subscribers exchange insurance policies to pool and spread risk [(Wikipedia, "Reciprocal inter-insurance exchange", 2024)](https://en.wikipedia.org/wiki/Reciprocal_inter-insurance_exchange). | **Narrow product line:** Only homeowners (and flood in TX) are offered. No auto, umbrella, renters, or other personal lines. |
| **Strong reinsurance backing:** SageSure ranks as third largest cat bond sponsor globally with $3.1 billion in outstanding notional limit [(Reinsurance News, "SageSure and SURE close record-breaking $670m cat bond", 2026)](https://www.reinsurancene.ws/sagesure-and-sure-close-record-breaking-670m-cat-bond/). | **Exclusive distribution:** You must buy through Goosehead. If you lack a Goosehead agent or prefer other brokers, Elevate is unavailable. |
| **Demotech rating:** Holds a Demotech Financial Stability Rating of A, Exceptional, affirmed October 16, 2025 [(Demotech, "ELEVATE RECIPROCAL EXCHANGE", 2025)](https://www.demotech.com/company/17363/)—Demotech is registered with the SEC as an NRSRO [(Ibid., "Financial Stability Ratings Information", 2026)](https://www.demotech.com/financial-stability-ratings/). | **New player:** Founded in 2022, Elevate is a new reciprocal exchange [(Coverage Cat, "Elevate Insurance", 2025)](https://www.coveragecat.com/reviews/elevate). Customers have no long-term claims history or decades of feedback to evaluate. |
| **Flood coverage option:** Offers optional private flood insurance in Texas with higher limits than the NFIP's $250,000 cap and additional coverages [(WSR Insurance, "The Benefits of Private Flood Insurance", 2024)](https://www.wsrinsurance.com/the-benefits-of-private-flood-insurance-a-smart-alternative-to-the-nfip/). | **Profitability concerns:** Weiss Ratings shows weak profitability (2.9 index) with operating losses during 2022, 2023 and 2024 [(Weiss Ratings, "Summary - Elevate Reciprocal Exchange", 2025)](https://weissratings.com/en/insurer/P17363). |
| **Recent rate reductions:** Louisiana approved 7.5% average rate decrease for 73,000+ homeowners policyholders effective February 2026, driven by reduced reinsurance costs [(Insurance Journal, "Louisiana Insurance Commissioner OKs SureChoice, Elevate Homeowners Rate Drops", 2025)](https://www.insurancejournal.com/news/southcentral/2025/12/11/850678.htm). | **Potential cost:** Louisiana expects the most significant increase in the country at 27%, with premiums projected at $13,937 by end of 2025 [(Newsweek, "Home Insurance to Spike in One State", 2024)](https://www.newsweek.com/home-insurance-spike-one-state-louisiana-1911852); specialized coastal coverage can be expensive. |
| **Simplified channel:** Exclusive partnership with Goosehead means consistent service from a single national agency network. | **Limited bundling:** Cannot bundle with auto/umbrella under one carrier, since Elevate covers only property. |
## Ratings and Customer Feedback for Elevate Insurance
Elevate Reciprocal Exchange is a very new insurer (founded in 2022), and consumer ratings data remains limited on most public review platforms. Elevate is a policyholder-owned reciprocal exchange available exclusively through producer partners at Goosehead Insurance, and is currently available to homeowners in Texas, Louisiana, and South Carolina. Because Elevate has no consumer-facing app or direct sales website, there are no dedicated Google Maps or Yelp reviews for the carrier itself. There is no Trustpilot profile for Elevate Reciprocal Exchange (note: "Elevate Insurance Brokers" on Trustpilot is a separate UK-based company). Elevate is not listed or accredited on the BBB as a standalone entity. However, Goosehead Insurance Agency, LLC—the exclusive distribution partner—holds BBB accreditation and ratings.
| Source | Rating & Details | Notes |
|--------|-----------------|-------|
| **A.M. Best** (financial) | Not Rated | A.M. Best has reported on Elevate's launch but has not assigned a credit rating. Elevate holds a Demotech rating instead. |
| **Demotech** | **A, Exceptional** (affirmed 10/16/2025) [(Demotech, "ELEVATE RECIPROCAL EXCHANGE", 2025)](https://www.demotech.com/company/17363/) | Elevate's Financial Stability Rating of A, Exceptional, from Demotech demonstrates its strong financial outlook and ability to pay claims. Demotech assigns FSRs of A, Exceptional, to insurers that possess exceptional financial stability related to maintaining positive surplus, high liquidity of invested assets, an acceptable level of financial leverage, reasonable loss and loss adjustment expense reserves, and realistic pricing. Reinsurance Utilization Measure: 90% to 100% of Premium. |
| **Weiss Ratings** | Fair overall stability (3.7), Good liquidity (6.9), Strong capitalization (7.8) | Per October 2025, shows weak profitability index (2.9) with operating losses during 2022, 2023 and 2024 [(Weiss Ratings, "Summary - Elevate Reciprocal Exchange", 2025)](https://weissratings.com/en/insurer/P17363). Fair reserve development (4.8) as reserves have generally been sufficient to cover claims. Total assets approximately $108.67M. |
| **NAIC Complaint Index** | Not available | Elevate is too new and small for a statistically meaningful NAIC complaint index. |
| **Yelp** | Not available | No Yelp business listing exists for Elevate Reciprocal Exchange. |
| **Google Maps Reviews** | Not available | Elevate has no physical consumer-facing location; policies are sold through Goosehead agents. |
| **Trustpilot** | Not available | No Trustpilot profile exists for Elevate Reciprocal Exchange. (Note: "Elevate Insurance Brokers" on Trustpilot is a different UK-based company.) |
| **Better Business Bureau** | Not listed (Elevate); **A+** (Goosehead) [(BBB, "Goosehead Insurance Agency, LLC", 2026)](https://www.bbb.org/us/tx/westlake/profile/insurance-agency/goosehead-insurance-agency-llc-0875-90066061) | Elevate itself is not BBB accredited or listed. Goosehead Insurance Agency, LLC has an A+ BBB rating and has been BBB Accredited since 4/4/2011, with 22 years in business. BBB records show 166 total complaints against Goosehead in the last 3 years, with 53 complaints closed in the last 12 months. |
### Reinsurance Capacity and Financial Backing
Elevate benefits from SageSure's substantial catastrophe reinsurance program. SageSure now ranks as the third largest catastrophe bond sponsor in the world, with SageSure-supported franchises holding $3.1 billion in outstanding notional limit [(Reinsurance News, "SageSure and SURE close record-breaking $670m cat bond", 2026)](https://www.reinsurancene.ws/sagesure-and-sure-close-record-breaking-670m-cat-bond/). In July 2025, SageSure closed a $100 million catastrophe bond (Gateway Re Series 2025-3), bringing cumulative notional limit to more than $2.1 billion and establishing SageSure as the seventh top catastrophe bond sponsor in the world by total notional outstanding [(SageSure, "SageSure and Auros Close $100 Million Catastrophe Bond", 2025)](https://sagesure.com/press-releases/sagesure-and-auros-close-100-million-catastrophe-bond/). The 2026-1 issuance extends coverage to include earthquakes, severe thunderstorms, winter storms, and wildfires [(Reinsurance News, "SageSure and SURE close record-breaking $670m cat bond", 2026)](https://www.reinsurancene.ws/sagesure-and-sure-close-record-breaking-670m-cat-bond/). This robust reinsurance backing provides Elevate with resources to handle catastrophic losses in coastal markets.
### Recent Rate Actions
In December 2025, Louisiana Insurance Commissioner Tim Temple approved a 7.5% average rate decrease for Elevate's 73,000+ homeowners policyholders and 17,000+ dwelling policyholders, effective February 16, 2026 [(Insurance Journal, "Louisiana Insurance Commissioner OKs SureChoice, Elevate Homeowners Rate Drops", 2025)](https://www.insurancejournal.com/news/southcentral/2025/12/11/850678.htm). Both SURE and Elevate are owned by Novel Financial Holdings [(Insurance Journal, "Louisiana Insurance Commissioner OKs SureChoice, Elevate Homeowners Rate Drops", 2025)](https://www.insurancejournal.com/news/southcentral/2025/12/11/850678.htm).
### Customer Reviews
Because Elevate Reciprocal Exchange is sold exclusively through Goosehead agents and has no direct consumer interface, there are **no publicly available customer reviews specific to Elevate policies**. Customer experiences with Elevate coverage would be reflected in general feedback about Goosehead Insurance agents, which is mixed. Some BBB reviews of Goosehead mention positive experiences with agents, while others cite communication issues during policy servicing.
*Note:* In lieu of direct customer reviews for Elevate, prospective customers should evaluate the Demotech financial rating, consider Goosehead's agent reviews in their local area, and compare quotes with other carriers.
## Get Customer Support or File a Claim for Elevate Insurance
Since Elevate is sold exclusively via Goosehead, your primary support contact remains your Goosehead agent. For direct service from the carrier:
- **Policy questions:** Contact your Goosehead agent at any time with questions about your policy or changes. You may also call SageSure's service team at **800-481-0661** (hours: Mon–Fri 8am–9pm ET; Sat 10am–3pm ET) for assistance [(Elevate Insurance, "FAQ", 2023)](https://elevatein.com/faq/). Agents can make policy changes or accept payments on Elevate policies.
- **Making a payment:** Pay your premium online by logging into **MySageSure.com** [(SageSure, "Elevate Reciprocal Exchange", 2026)](https://sagesure.com/insurance-partners/elevate/). You can also mail payments to: SageSure Insurance Managers, LLC, PO Box 896671, Charlotte, NC 28289-6671 [Ibid.](https://sagesure.com/insurance-partners/elevate/). Your Goosehead agent can accept payment by phone or in person as well.
- **Filing a claim:** Report claims via the SageSure portal. Elevate policyholders can file claims **24/7 at MySageSure.com** [(Elevate Insurance, "FAQ", 2023)](https://elevatein.com/faq/). To speak with a claims specialist, call **(866) 311-7243** [Ibid.](https://elevatein.com/faq/). SageSure provides in-house professional teams dedicated to claims handling [(SageSure, "Elevate Reciprocal Exchange", 2026)](https://sagesure.com/insurance-partners/elevate/). Goosehead agents can guide you, but official claims must go through SageSure.
- **General inquiries:** For any other help, reach SageSure's support line at the 800 number above, or use Goosehead's customer service.
Elevate itself has no separate toll-free number other than SageSure's lines. In short, **Goosehead agents facilitate everything, but SageSure's team handles service and claims** for Elevate.
## Should I Buy Elevate Insurance?
Elevate is a **legitimate, policyholder-owned insurance company** focused on solving the crisis of finding coverage in disaster-prone zones where old insurance models based on stable climates are being challenged by more frequent, extreme, and damaging events from climate-fueled storms [(Yale E360, "How Climate Risks Are Putting Home Insurance Out of Reach", 2024)](https://e360.yale.edu/features/climate-change-home-insurance). If you live in one of the approved states (TX, LA, SC) and have struggled to obtain homeowners coverage, Elevate may merit consideration. The company holds a Demotech A rating affirmed October 16, 2025 [(Demotech, "ELEVATE RECIPROCAL EXCHANGE", 2025)](https://www.demotech.com/company/17363/)—Demotech has been particularly active in rating insurers focused on coastal and catastrophe-prone areas, serving as the rating agency for eight of the ten insurers recently licensed in Florida [(Ibid., "Financial Stability Ratings Information", 2026)](https://www.demotech.com/financial-stability-ratings/). The private flood coverage option is also a plus in flood zones. Purchasing through a specialized channel like Goosehead can benefit those who value agent assistance and modern quoting tools. Recent rate reductions in Louisiana (7.5% average decrease for 73,000+ policyholders effective February 2026) demonstrate the company's responsiveness to market conditions [(Insurance Journal, "Louisiana Insurance Commissioner OKs SureChoice, Elevate Homeowners Rate Drops", 2025)](https://www.insurancejournal.com/news/southcentral/2025/12/11/850678.htm).
That said, compare Elevate's quotes with those from other carriers. Because Elevate is new and specialized, pricing varies by risk profile. Weiss Ratings shows weak profitability with operating losses in 2022-2024 [(Weiss Ratings, "Summary - Elevate Reciprocal Exchange", 2025)](https://weissratings.com/en/insurer/P17363), though the company maintains good liquidity and strong capitalization. Remember that Elevate only insures homes, so you will need other insurers for auto, umbrella, or any other lines. If you have an established relationship with Goosehead, Elevate may integrate easily into your portfolio. If not, you must work with a Goosehead agent exclusively for this coverage.
Overall, if you need homeowners coverage in a high-risk Louisiana parish or coastal Texas county and other options are limited, Elevate is a real and potentially useful insurer. However, it is still early days—customer support flows through partner SageSure, and no independent reviews exist yet. As always, we recommend comparing all available quotes and verifying you are comfortable with the policy terms. Elevate represents one more option, but you should weigh whether its narrow focus and access channel suit your situation.
## Frequently Asked Questions
**Is Elevate Insurance a real company?**
Yes. Elevate Reciprocal Exchange launched on November 8, 2022, as a joint effort between SageSure and Goosehead [(SageSure, "SageSure and Goosehead Partner to Launch Elevate", 2022)](https://sagesure.com/press-releases/sagesure-and-goosehead-partner-to-launch-elevate-a-new-insurance-carrier-for-preferred-coastal-property-risks/). It issues real insurance policies that are admitted (state-approved) in its operating states. The Demotech A (Exceptional) rating affirmed October 16, 2025 [(Demotech, "ELEVATE RECIPROCAL EXCHANGE", 2025)](https://www.demotech.com/company/17363/) affirms its financial legitimacy—Demotech is registered with the SEC as an NRSRO [(Ibid., "Financial Stability Ratings Information", 2026)](https://www.demotech.com/financial-stability-ratings/). SageSure appears as the underwriter on your policy, and Elevate guarantees coverage.
**How do I buy Elevate insurance?**
You cannot purchase Elevate insurance on your own. Contact a Goosehead Insurance agent licensed in Texas, Louisiana, or South Carolina. The agent gathers information about your home and requests quotes from SageSure's underwriting system. If you choose a quote, the agent binds the Elevate policy for you. Direct purchase via the Elevate website is not available.
**What states is Elevate available in?**
As of 2025, Elevate offers homeowners insurance in **Texas, Louisiana, and South Carolina**. In Texas, it also offers private flood coverage as an add-on [(Elevate Insurance, "FAQ", 2023)](https://elevatein.com/faq/). The company has indicated plans to expand to more coastal states, but check with Goosehead for the latest availability.
**What about auto or umbrella insurance?**
Elevate does *not* sell auto, motorcycle, or umbrella insurance. Those products fall outside Elevate's offerings. If you need them, Goosehead can offer policies from other carrier partners. Elevate focuses solely on homeowners property coverage (and flood where noted).
**How does Elevate make money?**
As a reciprocal exchange, Elevate collects premiums from policyholders. These premiums pay claims and operating expenses. SageSure, as the attorney-in-fact, receives payment from fees charged to the exchange or its members—often a percentage of premium—in exchange for its services [(Insurance Journal, "A Look at Reciprocal Insurers From 30,000 Feet", 2024)](https://www.insurancejournal.com/magazines/mag-features/2024/06/17/779364.htm). The attorney-in-fact's compensation is dependent on the fees earned from managing the reciprocal, and there is no mechanism for the reciprocal to pay dividends or make other distributions of profits to its attorney-in-fact [(Wikipedia, "Reciprocal inter-insurance exchange", 2025)](https://en.wikipedia.org/wiki/Reciprocal_inter-insurance_exchange). Any profits or surplus from underwriting can be returned to policyholders or kept in reserves.
**What if I need to cancel my policy?**
Since your Elevate policy is issued by an admitted insurer, you can cancel by contacting your Goosehead agent or SageSure directly, just as you would with any insurance carrier. Goosehead or SageSure will guide you through the cancellation process.
**Is Elevate backed by any guaranty fund?**
Yes. As an admitted carrier, Elevate's policies are protected by state insurance guaranty associations—all states have these associations to protect policyholders if a licensed admitted carrier becomes insolvent [(Federal Reserve Bank of Chicago, "Insurance on Insurers: How State Insurance Guaranty Funds Protect Policyholders", 2024)](https://www.chicagofed.org/publications/economic-perspectives/2024/3). In Texas, Louisiana, and South Carolina, Elevate policies are covered by their respective guaranty associations. The funding comes from post-insolvency assessments of other member insurance companies, not state budgets [(Wikipedia, "Guaranty association", 2024)](https://en.wikipedia.org/wiki/Guaranty_association). Important: surplus lines or non-admitted insurance is not covered by guaranty funds—always verify with your agent that your policy is admitted coverage.
**Who should consider Elevate Insurance?**
Homeowners in coastal TX, LA, or SC who cannot find affordable coverage through traditional insurers might consider Elevate. Louisiana has suffered more than $115 billion in hurricane-related damages since 2020, and for every $100 collected in premiums, insurers pay out $159 in claims—rate hikes are forcing Louisiana residents out of homes in coastal areas [(WWNO, "To bring insurance companies back to Louisiana", 2024)](https://www.wwno.org/coastal-desk/2024-09-03/to-bring-insurance-companies-back-to-louisiana-some-suggest-tackling-it-as-a-federal-issue). Elevate can provide policies where many others will not. Compare its quotes with other admitted or surplus lines carriers. Given its newness as part of a wave of 36 new reciprocal exchanges formed between 2017-2025 [(Coverage Cat, "Elevate Insurance", 2025)](https://www.coveragecat.com/reviews/elevate), exercise caution: read policy details and review endorsements (especially for flood or wind) before purchasing. Elevate is real and can serve as a useful option if your location qualifies and you need a solution outside the standard market. The recent 7.5% rate decrease in Louisiana effective February 2026 [(Insurance Journal, "Louisiana Insurance Commissioner OKs SureChoice, Elevate Homeowners Rate Drops", 2025)](https://www.insurancejournal.com/news/southcentral/2025/12/11/850678.htm) shows the company responds to market conditions and regulatory oversight.
Want to find the best insurance? Need help?
Coverage Cat shops for you. We search across dozens of major insurers and use data science to compare millions of real quotes. The result? The best combination of policies, coverage, and price for your personal financial situation.
Our promise:
- We only share your information to get you quotes
- No unsolicited calls from us or other insurance agents
- As few emails as needed to find you the best insurance